Built for e-commerce teams

Turn returns into your next margin win

Returns Analyzer imports your orders and returns, pinpoints the real cost drivers, and hands you prioritized fixes — no data team required.

No charge during your trial · Cancel anytime

15-second overview

DE / EN

Fully bilingual, from day one

CSV + Shopify

Import in minutes, no data team

14 days

Free trial, cancel anytime

Features

Everything you need to cut returns

From raw data to boardroom-ready action.

Return analytics

KPIs, trends and top products by return rate and cost — at a glance.

Cost model

See the true cost of every return with configurable cost building blocks.

Prioritized recommendations

Data-driven fixes ranked by cost impact and frequency, with clear reasoning.

Measures tracking

Turn insights into tracked actions and measure their real impact over time.

Shopify & CSV import

Sync orders and returns straight from Shopify, or upload a CSV in minutes.

Branded PDF reports

Client-ready reports with your logo and brand colour, in German or English.

How it works

From data to action in 3 steps

1

Import

Upload a CSV or connect your Shopify store in a couple of clicks.

2

Analyze

Instantly see KPIs, cost drivers and the reasons behind your returns.

3

Act

Adopt prioritized fixes as measures and track their impact.

Pricing

Simple, transparent pricing

Start with a 14-day free trial. Cancel anytime.

Monthly

€29/month

14 days free — no charge until then

Start free trial
Best value

Yearly

Save 17%
€290/year

€24 /month

Start free trial
FAQ

Frequently asked questions

Everything you need to know before you start.

Yes. Each workspace is fully isolated — you only ever see your own shops and data. Access is protected by secure login, and connections to Shopify use encrypted HTTPS. We never sell or share your data.

You start with a 14-day free trial and are not charged until it ends. Billing is handled securely by PayPal on a monthly or yearly plan. You can cancel anytime and keep access until the end of your paid period.

In your Shopify admin go to Settings → Apps → Develop apps, create an app with read_orders, read_returns and read_products scopes, install it, and copy the Admin API access token (starts with shpat_). Paste your shop domain and token in the app and hit Sync — no app review needed.

Both work. You can upload order and return CSV files with a guided mapping assistant, or connect Shopify to sync orders and returns automatically. Mix and match across shops as you like.

Absolutely. Cancel with one click from the Billing page. Your subscription stays active until the end of the current billing period, and you're never locked into a long-term contract.

Yes — the entire interface and PDF reports are fully bilingual. Switch between German and English anytime, and set a default language per user.

Contact

Questions before you start?

Send us a message and we'll get back to you shortly.

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